Shipping Policy

1. Order Processing

 

All orders are processed once payment has been successfully received and confirmed. Processing times may vary depending on product availability.

 

2. Free Local Shipping

 

We offer FREE shipping on all local orders over R10,000.
Orders below R10,000 will have shipping costs calculated at checkout or quoted separately.

 

3. Shipping Methods

 

We ship using trusted third-party courier and freight services suitable for heavy and high-value marine equipment. The most appropriate shipping method is selected based on the product size, weight, and delivery location.

 

4. Shipping Costs

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• Local orders over R10,000: Free shipping

• Local orders under R10,000: Shipping fees apply

• International orders: Shipping costs are quoted separately

All shipping charges are clearly communicated before order confirmation.

 

5. Delivery Timeframes

 

Delivery timeframes are estimates and may vary due to:

• Location

• Carrier delays

• Weather conditions

• Customs processes (for international shipments)

 

6. International Shipping

 

International shipping is available upon request. Customers are responsible for any customs duties, taxes, or import fees required by their country.

 

7. Order Tracking

 

Tracking details will be provided where available once the order has been dispatched.

 

8. Risk & Delivery Inspection

 

Risk of loss or damage transfers to the customer once the order has been dispatched, unless otherwise required by law. Customers are advised to inspect goods upon delivery and report any damage immediately.

 

9. Incorrect Address

Please ensure shipping details are accurate. We are not responsible for delays or losses caused by incorrect or incomplete address information.

 

10. Contact Us

For shipping inquiries, freight quotes, or delivery support, please contact us through our Contact Us page.